FAQ
Frequently Asked Questions
What is Core-Strategy?
Core-Strategy is comprehensive of enterprise strategy management suite. Its intuitive and user-friendly user interface provides streamlined strategy development, execution, measurement, and evaluation features for any enterprise regardless of market segmentation. For additional information, visit our Features webpage.
What is included in the free plan?
The free plan comes with a full-featured Core-Strategy suite of utilities.
What help resources are available for Core-Strategy Users?
Supporting our users is a high priority; we provide various self-help options: FAQs, User guides and Admin guide; for additional support, you can click on Help Icon or send an email to info@core-csi.com.
How can I change my subscription?
Core-Strategy users can upgrade, downgrade or cancel their subscriptions by accessing their Profile/ Subscription page.
Can we install Core-Strategy within our IT infrastructure?
Core-Strategy can be installed on-premises IT Infrastructure. Reach out to our Sales team at info@core-csi.com for additional information.
How is Core-Strategy different from other Strategy Management Tool?
Core-Strategy incorporates multiple strategy management frameworks such as Balanced Scorecard, Objective Key Results Framework, Mindmap and PESTLE Analysis, enabling our customers a wide variety of strategy formation, evaluation and analytics capabilities. For additional information, visit our Features webpage.
What is the cost of using the Core-Strategy?
Core-Strategy offers flexible pricing, and users can try the fully featured software at no cost for six (6) months. Beyond trial period, additionally, user-based licensing provides affordable and on-demand licensing. For additional information, visit our Pricing webpage.
Is there available training?
We continue to develop, update and offer web-based training opportunities. For on-demand, custom training, please reach out to us at info@core-csi.com.
What are the basic requirements to create a user account?
Email and Password
Which browsers are supported by Core-Strategy?
Core-Strategy supports modern browsers such as Chrome, Firefox, Microsoft Edge, and Safari. For additional support, refer to User guides and Admin guides.
Why should we choose Core-Strategy for our organization?
The selection of a strategic management tool is a strategic decision itself. Core-Strategy intuitive UI helps the user to get up and running quickly. Our users establish their organization's structure by inviting various stakeholders and assigning fully customizable roles and privileges. Our flexible platform is offered as a software as a service (SaaS) and on-premises deployment. Our tool is developed and supported by certified ToGAF, trained enterprise architects and seasoned management consultants. For additional information, visit the About Us webpage.
Where can I view and update my contact billing information?
Users can update their contact and billing information by logging into the Core-Strategy and navigating to the application's User Profile (Top Right) corner.
How can I reset my password?
Users can update their password by logging into the Core-Strategy and navigating to the user profile (Top Right) corner.
Can I invite users from my organization to join Core-Strategy?
Yes, inviting users from the Admin console is easiest and preferred. For more information and instructions, refer to Core-Strategy Admin Guide.
Is my data secured?
Yes – HTTPS. TLS, PAYMENT? CAPTCHA, Session Security, What about Data Security?
Do you offer discounts to non-profits and educational institute?
Registered non-profits and educational institutes with a minimum of 10 users are eligible for ap to 25% discount on user licenses. Simply request a quote and let us know that you are a registered non-profit or an educational institute.
What languages do you support?
Core-Strategy is available in 30+ languages to include Spanish, German, French, Arabic, Polish, Portuguese, Dutch and many more.
Do you provide customer support?
We provide all customers with access to Core-Strategy support via our live chat. Once you've logged in, simply click on the chat icon in the bottom right corner to connect with our Support team. You can email us too at info@core-csi.com.
How often will I be billed?
All our paid options are billed on a monthly or yearly basis.
Is there a minimum number of users?
Yes, we require a minimum of 10 (standard) users for all our paid plans.
Is there a free plan?
Yes, try Core-Strategy Launch version for a limited time for free, no credit card required.